Buysuq Terms of Use
Effective Date: May 9, 2026
Welcome to Buysuq. These Terms of Use govern your access to and use of the Buysuq website, mobile applications, services, products, and platform features operated by Buysuq (“Buysuq,” “we,” “our,” or “us”). By accessing or using our platform, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please do not use Buysuq.
1. Eligibility
To use Buysuq, you must:
Be at least 18 years old or the legal age in your jurisdiction
Provide accurate and complete registration information
Use the platform in compliance with applicable laws and regulations
Maintain the confidentiality of your account credentials
We reserve the right to suspend or terminate accounts that violate these requirements.
2. Account Registration
Users may create customer, vendor, or business accounts on Buysuq.
You are responsible for:
Maintaining the security of your account
Restricting unauthorized access to your account
All activities conducted under your account
Updating your account information when necessary
Buysuq may require OTP verification, identity verification, KYC documentation, or additional authentication measures for account security.
3. Marketplace Services
Buysuq operates as a multi-vendor eCommerce platform where vendors may list and sell products or services.
Buysuq reserves the right to:
Approve, reject, remove, or suspend product listings
Monitor vendor activity and platform behavior
Limit access to specific services or features
Enforce quality, compliance, and operational standards
We do not guarantee continuous availability of any product, vendor, or service.
4. Orders and Payments
By placing an order on Buysuq, you agree that:
All information provided during checkout is accurate
Payments must be authorized and lawful
Fraudulent, abusive, or suspicious transactions may be canceled
Additional verification may be required for high-risk transactions
Buysuq may support multiple payment methods including:
Credit/Debit Cards
UPI
Net Banking
Wallets
EMI options
Cash on Delivery (where available)
Prices, taxes, shipping charges, and availability may change without notice.
5. Vendor Responsibilities
Vendors using Buysuq must:
Provide accurate product descriptions and pricing
Ensure products comply with applicable laws
Fulfill orders within committed timelines
Avoid counterfeit, prohibited, or misleading products
Maintain proper customer support standards
Buysuq may suspend vendors for policy violations, excessive complaints, fraud risk, or operational failures.
6. Prohibited Activities
Users may not:
Use bots, scraping tools, automation abuse, or unauthorized scripts
Attempt to bypass security systems or platform protections
Engage in payment fraud or chargeback abuse
Upload malicious software or harmful content
Violate intellectual property rights
Manipulate ratings, reviews, or platform data
Use Buysuq for illegal or unauthorized purposes
Violation of these rules may result in account suspension, legal action, or permanent bans.
7. Intellectual Property
All platform content including logos, branding, software, design elements, graphics, text, and system architecture are owned or licensed by Buysuq.
Users may not copy, distribute, modify, reverse engineer, or commercially exploit any part of the platform without written permission.
8. User Content
By submitting reviews, comments, images, or other content to Buysuq, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for platform operations and promotional purposes.
You remain responsible for the content you submit.
9. Returns, Refunds, and Cancellations
Return and refund eligibility depends on:
Product category
Vendor policy
Condition of returned items
Applicable consumer protection laws
Buysuq reserves the right to reject refund or return requests in cases of abuse, fraud, policy violation, or damaged returned products.
10. Shipping and Delivery
Estimated delivery times are provided for convenience and may vary due to:
Courier delays
Weather conditions
Operational disruptions
Vendor processing time
Regional restrictions
Buysuq is not responsible for delays caused by third-party logistics providers beyond reasonable control.
11. Security and Fraud Prevention
Buysuq uses security technologies and monitoring systems to help protect users and transactions.
Security measures may include:
OTP verification
Device fingerprinting
Rate limiting
Risk scoring systems
CAPTCHA protection
Anti-bot monitoring
Transaction verification
We reserve the right to temporarily hold, review, or cancel suspicious orders or accounts.
12. Privacy
Your use of Buysuq is also governed by our Privacy Policy.
By using the platform, you consent to the collection, processing, and use of information in accordance with our Privacy Policy.
13. Third-Party Services
Buysuq may integrate with third-party services including payment gateways, logistics providers, analytics tools, and communication providers.
We are not responsible for the policies, availability, or actions of third-party services.
14. Limitation of Liability
To the maximum extent permitted by law, Buysuq shall not be liable for:
Indirect or consequential damages
Loss of profits or revenue
Data loss
Business interruption
Unauthorized access caused by user negligence
Delays or failures caused by third-party providers
Platform services are provided on an “as available” and “as is” basis.
15. Indemnification
You agree to indemnify and hold harmless Buysuq, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:
Your use of the platform
Violation of these Terms
Infringement of third-party rights
Fraudulent or unlawful activities
16. Suspension and Termination
Buysuq may suspend, restrict, or terminate accounts without prior notice if:
Terms are violated
Fraud risk is detected
Illegal activity is suspected
Platform abuse occurs
Required verification is not completed
Users may also discontinue use of the platform at any time.
17. Modifications to Terms
Buysuq reserves the right to modify these Terms at any time.
Updated Terms become effective immediately upon publication unless otherwise stated. Continued use of the platform constitutes acceptance of revised Terms.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws and regulations of the operating jurisdiction of Buysuq.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts within the applicable jurisdiction.
19. Contact Information
For support, legal inquiries, or policy-related questions, contact:
Buysuq Support Team
Website: https://www.buysuq.com
Email: support@buysuq.com
Business Hours: Monday to Saturday
20. Acceptance of Terms
By accessing or using Buysuq, you acknowledge that you have read, understood, and agreed to these Terms of Use.