Identify Fake Calls & Scams
Protect your Buysuq account and personal information from fraud, fake calls, phishing attempts, and online scams.
Common Scam Types
Fake Customer Support Calls
Scammers may pretend to be Buysuq support agents and ask for:
- OTP codes
- Passwords
- Bank details
- Remote access to your device
Fake Payment or Refund Links
Fraudsters may send fake links through:
- SMS
- Social media
These links may steal your payment information or login credentials.
Fake Seller or Buyer Requests
Scammers may ask you to:
- Pay outside Buysuq
- Share personal banking details
- Accept suspicious QR code requests
Prize & Giveaway Scams
Be careful of fake messages claiming:
- You won a reward
- Your account was selected for a prize
- You must pay a fee to claim an offer
How to Stay Safe
Never Share Sensitive Information
Do not share:
- OTP codes
- Passwords
- Card PIN or CVV
- Bank account passwords
Buysuq will never ask for these details through calls, chats, or emails.
Verify Official Communication
Only trust messages from official Buysuq channels.
Always check:
- Website domain
- Official email address
- Verified support contact information
Avoid Unknown Links
Do not click suspicious links received from unknown sources.
Before entering account details:
- Check the website URL carefully
-
Make sure the connection is secure (
https://)
Do Not Allow Remote Access
Never install remote access apps or screen-sharing software at someone else's request.
Signs of a Scam
Be cautious if someone:
- Creates urgency or panic
- Promises unrealistic rewards
- Requests advance payment
- Asks for OTP or banking information
- Requests payment outside the platform
What to Do If You Suspect Fraud
Immediately:
- Change your account password
- Log out from all devices
- Contact your bank if payment details were shared
- Report the incident to Buysuq Support
Report Suspicious Activity
If you receive suspicious calls, emails, or messages:
- Report the sender
- Avoid further communication
- Share screenshots or details with support