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Keep your account secure

Keep Your Account Secure

Protecting your Buysuq account helps keep your personal information, orders, and payments safe.


Security Tips for Your Account

Use a Strong Password

Create a password that includes:

  • Uppercase and lowercase letters
  • Numbers
  • Special characters

Avoid using:

  • Your name
  • Mobile number
  • Simple passwords like 123456

Never Share Your OTP

Your OTP is private and should never be shared with anyone.

Buysuq will never ask for:

  • OTP codes
  • Passwords
  • Card PINs
  • CVV numbers

Enable Two-Factor Authentication (2FA)

Two-factor authentication adds extra protection to your account by requiring a verification code during login.

Benefits:

  • Better account protection
  • Prevents unauthorized access
  • Extra security for payments and profile changes

Check Login Activity

Regularly review:

  • Recent login devices
  • Browser sessions
  • Unknown account activity

If you notice suspicious activity:

  • Change your password immediately
  • Log out from all devices
  • Contact support

Beware of Fake Calls & Messages

Scammers may pretend to be:

  • Customer support
  • Delivery agents
  • Payment representatives

Do not:

  • Share OTPs
  • Click unknown payment links
  • Install suspicious apps

Always verify official Buysuq communication channels.


Keep Your Device Secure

For better protection:

  • Keep your browser updated
  • Use antivirus software
  • Avoid public Wi-Fi for payments
  • Lock your phone and computer

Phishing & Fake Websites

Always check:

  • Correct website URL
  • HTTPS secure connection
  • Official Buysuq domain

Avoid logging into fake or copied websites.


What to Do if Your Account Is Compromised

Immediately:

  1. Reset your password
  2. Log out from all devices
  3. Check recent orders and payments
  4. Contact Buysuq Support

Need More Help?

If you believe your account security is at risk:

  • Contact Buysuq Support
  • Use Live Chat
  • Report suspicious activity immediately